Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide when you:
• Register on our website
• Fill out inquiry forms
• Contact us via email, phone, or other communication methods

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Address
• Demographic information (e.g., age, gender)
• Any other information you provide through forms on the Site

2. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your inquiries or requests
• To send you updates about our products, services, and projects that may interest you
• To improve our website and services based on user feedback and behavior
• To contact you for promotional or marketing purposes (via email, SMS, phone, or WhatsApp)

By providing your contact details, you consent to us contacting you about our services and offers, even if your number is on the Do Not Disturb (DND) list.

3. Electronic Mail

When you send us an email or fill out an inquiry form, we will retain a record of this information to respond to your queries. This includes your name, email address, and phone number. You may choose to visit our site anonymously; however, certain functionalities of the website may not be available to you unless you provide your details.

We may send you promotional and marketing emails about new products, services, or offers unless you opt-out from receiving such communications.

4. Server Logs

As you navigate through our website, our servers automatically collect data such as:

• IP address
• Browser type and version
• Date and time of visit
• Duration of your session
• Pages you visit

This information is used for analytics purposes, to understand user behavior, improve our services, and optimize the user experience.

5. Cookies

We use cookies to enhance your browsing experience on our Site. Cookies are small data files stored on your device to help us identify your browser and track the pages you visit. You may disable cookies in your browser settings, but this may affect your ability to use certain features of our Site.

6. Data Security

We take appropriate measures to secure your personal information and protect it from unauthorized access, alteration, or disclosure. However, please note that no method of data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except as described below:

• To trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.
• If required by law, such as in response to a subpoena or legal request from government authorities.
• In connection with a business transaction, such as a merger, acquisition, or sale of assets.

9. International Data Transfers

If you are accessing our Site from outside India, please note that your personal information may be transferred to and processed in India or other countries. By using our Site, you consent to the transfer of your personal data to India or other jurisdictions as per this Privacy Policy.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete your personal information.
• The right to object to the processing of your personal information.
• The right to restrict or withdraw your consent for certain data processing activities.

To exercise any of these rights, please contact us at the details provided below.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will post the revised policy on this page with an updated "Effective Date". We encourage you to periodically review this Privacy Policy for any changes.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Suma Shilp Ltd.
Email: sales@sumashilp.com
Phone: 020-25671312 | 020-25678427
Address: Suma Shilp Ltd., 93/5A, Erandwane, Pune : 411004